Here’s how my colleague Diana Laird begins her FIRST ever Blog post:
I will start by admitting that patience didn’t come naturally to me. I had to work at it. My younger years were frought with these escalations. I believe the politically correct term for it is “Dramaâ€. Who are we kidding with that? It’s really anger and self importance. Plain and simple.
I have learned some great tools to help patience and rational thought seep in before a situation escalates. So, how can we handle those feelings of self grandeur?
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